With the support of the EU-funded project EU for Justice – Support for Chapter 23, the Ministry of Justice organised in February and March this year two two-day workshops entitled Communication Skills for the Promotion of Chapter 23 Action Plan Activities for the responsible institutions’ staff serving as contact points in the Chapter 23 negotiation process.

The workshops were aimed at improving staff’s communication skills which are relevant for the promotion and better understanding of the activities carried out by the responsible institutions in line with the Chapter 23 Action Plan. Short lectures and practical exercises helped the workshop participants gain additional knowledge needed for proactive, continuous and focused communication with target audiences, and citizens and the media in particular.

More than 25 representatives of the institutions responsible for the implementation of measures under the Chapter 23 Action Plan attended the workshops, actively participating in practical exercises and lectures designed to instruct the participants how to prepare specific information or content in a form which is equally understandable to everyone and explains clearly why EU membership is of paramount importance for the Republic of Serbia and its citizens.